We respect your privacy.

Privacy Policy

The website at usesold.com (the “Site”) and the Sold. service (the “Service”) is owned and operated by Terrarium Inc. This Privacy Policy tells you about our practices regarding the collection, use and disclosure of information that you may provide to us via the Site or the Service. Please be sure to read this entire Privacy Policy before using or submitting information to this Site or the Service.

Your Consent

By using the Site or the Service, you agree to be legally bound by the terms of this Privacy Policy. Whenever you use the Site or the Service, you consent to the collection, use and disclosure of information in accordance with this Privacy Policy.

About Children

Our Site and Service are intended for adults. We do not knowingly solicit or collect data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at support@usesold.com. We will delete such information from our files within a reasonable time.

Passive Information Collection

As you navigate through our Site or use our Service, certain information can be passively collected (gathered without you actively providing the information) using various technologies and means, including cookies and data logs. Information we may collect includes your Internet Protocol (IP) addresses, the type of mobile device you use, your mobile device’s unique device ID, your operating system, the type of Internet browsers you use, and information about the way you use and navigate through the Site and the Service. An IP address is a number assigned to your computer or mobile device by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer or device). We use this passively collected information to communicate with you, diagnose problems with our servers or systems, determine the fastest route for your computer or phone to connect with us, administer and improve the Site and our Service, and collect and report aggregate information that does not specifically identify you for marketing and research purposes.

We do not collect precise information about the location of your mobile device unless volunteered by you. We do collect city and state data to assist scheduling shipment pickup or finding drop off locations.

About Cookies

A "cookie" is a small file of information that a website sends to your browser that helps the Site remember information about you and your preferences. "Session" cookies are temporary files of information that are erased once you exit your browser window or otherwise turn your computer or device off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. "Persistent" cookies are more permanent files of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer or device for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the Site or the Service based on your preferences. Both our Site and our Service use session and persistent cookies.

Registration Information

You will provide us with a variety of information when you download the application used to provide the Service and register for an account with us. Registration with us is mandatory in order to be able to use the basic features of the Service. When you register with us, you generally will provide your name, cell phone number, postal address, email address, age, bank account, password and other information requested by the registration form. Passwords and bank account numbers volunteered by the customer are not directly stored by our service. Passwords are stored as non-identifiable hashes, and only the last four digits of your account number are stored. No individual on our staff has direct access to your password or full bank account information and we will never directly ask you for this information.

Other Information You May Provide to Us

You may provide specific transaction-related information, such as when you purchase or sell an item or respond to any offers. You may also provide us with information you provide us when you contact us for help or additional information. This information may include photographs and descriptions of items to be sold, bank account information, contact information and delivery information.

Use and Disclosure of Information

We may use your information to provide the Service to you and to carry out the transactions you request, improve the content of our site, customize the site to your preferences, communicate information to you, for our marketing and research purposes, and for other purposes specified in this Privacy Policy or at the point information is collected from you.

We may also use the information you provided us to contact you from time to time to complete your requested transaction, provide you with information about our Service or changes to the Site or the Service, to respond to your inquiries, to provide any required notices and for our internal marketing or promotional purposes.

Disclosures to Third Parties

We may disclose information you actively or passively provide to us in the following circumstances:

• as required by law, such as to comply with a subpoena, court order or similar legal process;
• in response to a request from law enforcement or other governmental authorities;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or to investigate fraud;
• with our trusted services providers who do work on our behalf, who will not have an independent right to use the information we disclose to them, and who will have agreed to adhere to the rules set forth in this Privacy Policy;
• with UPS, PayPal, eBay or other similar service providers as part of completing a transaction you have requested;

We also may provide a copy or transfer your information if we are involved in a merger, acquisition, or sale of all or a portion of our assets. In such a case, you will be notified via mail, email, text message and/or a prominent notice on our Site of any change in ownership of your information, as well as any choices you may have regarding this information.

We may work with analytics companies (such as Google Analytics) to help us understand how the Site or the Service is being used, such as the frequency and duration of usage.

Security

We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer or device to us and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet or telephone transmission is ever 100% secure or error-free. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features, it is your responsibility to safeguard them.

Data Retention Policy, Managing Your Information

We will retain information you actively provided to us for as long as you use the Service and for a reasonable time thereafter. If you’d like us to delete information that you have actively provided to us, please contact us at support@usesold.com. Please note that some or all of the information you have provided us may be required in order for you to continue to use the Service.

Opting-Out

You can stop all further collection of information by our Service by discontinuing use of the Service and by uninstalling the application used to participate in the service. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network where you obtained the application.

Links to Third Party Websites

Our Site and our Service may contain links or references to other websites. Please be aware that we do not control other websites and that this Privacy Policy does not apply to those third party websites. We encourage you to read the privacy policy of every website you visit.

Your Privacy Rights (California Residents)

We do not share your personally identifiable information with affiliated or unaffiliated third parties for third-party direct marketing purposes. If we change our practices and begin to share personal information for third-party direct marketing purposes, we will notify you regarding such change and allow you to opt out from such disclosures of your personal information as provided by California’s “Shine the Light” law (Section 1798.83 of the California Civil Code).

How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, or if you wish to correct or delete any information provided to us or to “opt out” of future communications from us, please contact us as follows:

Terrarium Inc.

36 Bromfield St., Ste. 507

Boston, MA 02108

Email: support@usesold.com

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. Should this Privacy Policy change, the revised policy will be posted on the Site. Your continued use of the Site or the Service will constitute your acceptance of any changes to this Privacy Policy. Please check back periodically, and especially before you provide any personally identifiable information.

This Privacy Policy was last updated on February 14, 2013.